Group entry, 8 entries planned.
Major Group 4: Clerical support workers
General and keyboard clerks, customer service clerks, numerical and material recording clerks, and other clerical support in ISCO-08.
- How are customer service clerks classified?
ISCO-08, ILO: how customer service clerk work is classified by service transactions with the public in Major Group 4.
- How are general office clerks classified?
ISCO-08, ILO: how general office clerk work is classified by its main tasks inside Major Group 4.
- How are keyboard clerks classified?
ISCO-08, ILO: how keyboard clerk work is classified by text and data entry as its main task in Major Group 4.
- How are material recording clerks classified?
ISCO-08, ILO: how material recording clerk work is classified by recording goods, stock and transport movements in Major Group 4.
- How are numerical clerks classified?
ISCO-08, ILO: how numerical clerk work is classified by routine accounts and payroll recording in Major Group 4.
- How has clerical work changed with digital tools?
ISCO-08, ILO: how digital tools have changed clerical tasks in Major Group 4 while classification still follows main tasks.
- What work sits in Major Group 4?
ISCO-08, ILO: what kind of clerical support work belongs in Major Group 4 and what sits outside it.
- Why is clerical work at skill level 2?
ISCO-08, ILO: why Major Group 4 clerical support work is placed at skill level 2 in the ISCO-08 skill model.